Author: KB Admin

1) First you will need to download putty software from here and install it. 2) Now follow the below steps to accessing the SSH Click on putty icon then below screen will appear Then enter “HostName(IP address)” and port number then click on open button After click on open button below screen will appear then […]

Below are some of the most common issues that might be causing problems for you. Your SSH Service Is Down In order to connect to your server with SSH, it’s service must be running as an SSH daemon – a program that runs in the background to listen for and accept connections. If this service […]

1. Login to the control panel https://manage.opensrs.com 2. Go to email and search for the domain name. 3. Navigate to Forwarding and click on Edit. 4. Tick on the mailbox checkbox if not already. 5. Click on (+) to add new forwarding and save. 6. Click on (-) to remove forwarding and save.

Login to the control panel https://manage.opensrs.com Go to email and search for the domain name. Go to settings. 4. Go to Spam Filtering and click on Edit 5. Now click on (+) to add new entry into safelist or blacklist and save. 6. Now click on (-) to remove an entry into safelist or blacklist […]

You can login to the control panel of Biz Mail by accessing manage.opensrs.com Go to Email Section and search for the domain name and click on it. You will get the list of email ID’s created under the domain. You can select on any email ID to get the overview mailbox.

Biz mail services are convenient and easy to use with the webmail interface. Below are few features which you get with Biz mail services. Mailboxes – 5 GB of mailbox size Attachments – Can send attachments upto 25 MB Ad free webmail – Completely ad free environment Email forwarding – Forward email id to any […]

The blocked IP address will be displayed on “The firewall on this server is blocking your connection.” page itself, as you may see in image below. Alternative way to know your public IP address is by opening any internet browser in your system and search “What is my IP Address?” in Google. your IP address […]

You will receive this error while accessing cPanel, Webmail and your Website if your IP is blocked on the Server’s Firewall. For Server’s Security, whenever any user makes 10 Failed login attempts in an hour while accessing their cPanel or Webmail account then the public IP address of the user’s system gets blocked and they […]

If you remember your old password, follow the below steps after logging in to your account: Search for Password & Security on the Home page and click on it to navigate to cPanel’s Password & Security interface. Enter the Old Password and the New Password and then click on “Change your Password now!” button. Always […]

Type: https://IP:2083 into your preferred Internet browser. IP is meant to stand for your website’s IP address. After approximately 4-8 hours of starting your website, you will be able to access your cPanel interface by replacing the IP address with your domain name. Enter your cPanel username into the Name field. Enter your password into […]